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TAXES

Products sold to customers within the State of Georgia are subject to 6.00% sales tax.


PRICES & METHOD OF PAYMENT

All prices are quoted in US dollars. Prices are subject to change without notice.

Acceptable methods of payment are Visa, MasterCard, American Express and Discover.


SHIPPING

Products are shipped by Fedex or UPS ground or USPS First Class Mail to anywhere in the continental United States, Alaska, Hawaii and APO/FPO addresses.
Please allow up to 2 weeks for delivery.
All prices in US Dollars.

Shipping rates for individuals and Resellers (must have a reseller account) are as follows and are subject to change:

  $0.00 to $14.99 $7.99
  $15.00 to $19.99 $9.99
  $20.00 to $49.99 $12.99
  $50.00 to $74.99 $17.99
  $75.00 to $99.99 $21.99
  $100.00 to $249.99 $34.99
  $250.00 to $499.99 $49.99
  $500.00 to $999.99 $59.99
  $1000.00 or more Call for quote

If order contains only Fan Brands, Mirror Covers, Cell Phone Grips, Emblems, Headrest Covers, License Plate Frames, License Plates, and Car Caddy.

  $0.00 to $14.99 $2.99
  $15.00 to $19.99 $3.99
  $20.00 to $49.99 $4.99
  $50.00 to $74.99 $5.99
  $75.00 to $99.99 $7.99
  $100.00 to $249.99 $9.99
  $250.00 to $499.99 $12.99
  $500.00 to $999.99 $14.99
  $1000.00 or more Call for quote

Due to higher shipping weight, a freight surcharge of $1.00/set or piece will be applied to vinyl car mats, vinyl door mats, vinyl cargo mats, deluxe mats, motorcycle mats, and golf hitting mats.
 
Additional shipping charges apply to some states as shown below:

  Alaska $20.00
  APO/FPO $20.00
  Hawaii $20.00
  Puerto Rico $20.00

All products must be shipped to the same location


To better help our customers plan when to place orders and when to expect to receive Thanksgiving and Christmas Holiday orders, we are providing the Guidelines below. Always keep in mind that we can never guarantee you will receive your order by a set date. Unplanned Supplier, Production and Shipping delays can all cause unexpected order delays. We encourage you to place your orders as early as possible to ensure that you receive them when needed.

Sports Licensing Solutions (SLS) will be closed and no shipments will be made on the following days:

2017

  1. All Saturdays and Sundays
  2. Thanksgiving: Thursday, November 23 & Friday, November 24
  3. Christmas: Monday, December 25
Guidelines for Black Friday Deliveries: Orders received by 5:00 pm on the following days should be delivered on November 23 or sooner:
  1. FedEx, UPS Ground or USPS:
    1. Quick-ship products: November 13
    2. Regular products: November 3
  2. FedEx, UPS 2-Day, USPS Priority Mail:
    1. Quick-ship products: November 17
    2. Regular products: November 7
  3. FedEx, UPS Overnight, USPS Express Mail:
    1. Quick-ship products: November 20
    2. Regular products: November 10
Guidelines for Christmas Holiday Deliveries: Orders received by 5:00 pm on the following days should be delivered on December 23 or sooner:
  1. FedEx, UPS Ground or USPS:
    1. Regular products: December 1
    2. Quick-ship products: December 13
  2. FedEx, UPS 2-Day, USPS Priority Mail:
    1. Regular products: December 6
    2. Quick-ship products: December 15
  3. FedEx or UPS Overnight:
    1. Regular products: December 12
    2. Quick-ship products: December 18
Notes:
  1. We experience our highest volumes of orders at the end of the calendar year and regularly operate at maximum production capacity. Lead times during this period may exceed our normal 7-10 days.
  2. The above order cutoff dates are provided as a guideline only and are not a guarantee that orders will arrive by the indicated holiday. We encourage customers to place their holiday orders as soon as possible to allow for delays due to high production volumes, supplier shortages and/or shipping delays caused by shipping companies.
  3. Orders must be received by 5:00 pm on the indicated cut-off days. We are unable to allow any changes or modifications to orders once they have been entered without resetting the order date, which may cause the order to miss the cutoff date.
  4. Cancellation of holiday orders is allowed within 24 hours of receipt of the order, provided the order has not yet shipped. All cancellations must be submitted via email with “Cancellation” written in the subject of the email.
  5. Orders shipped via customers' shipper accounts may be upgraded to 2-day and overnight services. Orders shipped via SLS's FedEx account will be shipped via FedEx Ground (no Saturday delivery). Unfortunately we are not able to offer upgraded shipping services for orders shipped via our FedEx account.
  6. Lead times and cutoff times are for internal shipping times for SLS (from order receipt to shipping). SLS is not responsible for delays caused by carriers.

CANCELLATIONS AND REFUNDS

If you need to cancel your order after placement, please email Support Services at customerservice@fanmats.com within 24 hours. The term “Cancellation” must be in the subject line of the email and the order number or PO must be included in the email. SLS can not guarantee your order will be canceled if you do not email Support Services within 24 hours.

Sports Licensing Solutions accepts returns only in the event of manufacturing defects or shipping errors. Sports Licensing Solutions does not authorize returns for buyer’s remorse or other reasons. Before returning any merchandise to Sports Licensing Solutions you must contact our Support Services department to obtain a Returned Goods Authorization number (RGA#). Shipments without a valid RGA# will be refused by Sports Licensing Solutions and returned to the sender. Returned merchandise must be in original condition and packed in original packaging.

Credits are processed within 30 days of receipt of the return shipment by Sports Licensing Solutions.

RESELLER ACCOUNTS

All claims regarding shipments should be made in writing within five (5) business days of receipt. This includes but not limited to shortages, damages, or shipping errors. All sales are final.


REPLACEMENT OF DAMAGED PRODUCTS

Sports Licensing Solutions will replace damaged or defective Products and refund your shipping costs as long as the following conditions are met:
  1. That you email Sports Licensing Solutions Support Services and obtain authorization to return.
  2. All instructions given by Support Services are followed.
  3. The packing slip is included with the package

Standard production lead time applies for replacement products


CALL MONITORING

As part of our commitment to providing the best possible service to our customers we periodically record telephone calls made from and answered in our offices. This helps us to identify ways that we can provide you with a better service.

We record and monitor calls:
  1. for staff training purposes, helping us to improve the quality of our customer service and to ensure the information we provide is consistent and accurate
  2. for reporting on the types and numbers of enquiries we receive
  3. so we can find ways to simplify and improve our service to our customers

GENERAL TERMS AND CONDITIONS

The Products and Services offered to you on www.fanmats.com (the "Website") are owned and operated by Sports Licensing Solutions LLC. By accessing the Website, the user acknowledges this notice, and agrees to the terms and conditions set out below.


REVISIONS

Information on the Website is subject to change without notice. You expressly acknowledge and agree that Sports Licensing Solutions LLC may update, amend or revise these terms and conditions and impose further terms and conditions from time to time. The revised terms and conditions will be effective as of the date of their posting on the Website. You expressly acknowledge and agree that we may introduce or impose further terms and conditions with respect to any new Product or Service supplied through this Website, at any time, at our sole discretion.


TRADEMARKS AND COPYRIGHTS

All trademarks and content, including but not limited to text, images, icons and graphics are the sole property of Sports Licensing Solutions LLC. and are protected by United States and international trademark, copyright and other intellectual property laws. No material from the Website or any website owned, operated, licensed or controlled by Sports Licensing Solutions LLC, may be copied, reproduced, republished, posted, transmitted or distributed in any way. The user may print, in hard copy, portions of the Website only for the purpose of placing an order with Sports Licensing Solutions LLC. The use of any of the material for any other reason, on any other website, or the modification, distribution or republication of this material without prior written permission from Sports Licensing Solutions LLC is strictly prohibited.


DISCLAIMER AND LIMITATION OF LIABILITY

THE WEBSITE AND THE INFORMATION HEREIN ARE PROVIDED ON AN "AS IS, WHEN AVAILABLE" BASIS. SPORTS LICENSING SOLUTIONS LLC MAKES NO REPRESENTATION, WARRANTY OR CONDITION, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OR CONDITION OF QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. SPORTS LICENSING SOLUTIONS LLC MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE WEBSITE OR ITS CONTENTS.

IN NO EVENT SHALL SPORTS LICENSING SOLUTIONS LLC OR ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS AND REPRESENTATIVES BE LIABLE TO THE USER FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE. THE LIMITATION OF LIABILITY APPLIES TO ALL DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR FOR ECONOMIC LOSS OR ANY DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOST BUSINESS REVENUE, LOST PROFITS OR THIRD PARTY DAMAGES.


LEGAL AGE & RIGHT OF REFUSAL

Users must be at least 18 years of age. Users under the legal age of consent must use the Website and purchase the Products under the supervision of a parent or guardian. Sports Licensing Solutions LLC, in its sole discretion, reserves the right for any reason not limited to legal age, to refuse to provide the user with the Products or Services, terminate accounts, remove or edit content, or cancel orders and will not be liable to the user for loss or damages that may result from the refusal to provide such Products or Services.


GOVERNING LAW AND JURISDICTION

The Website is controlled by Sports Licensing Solutions LLC offices in Suwanee, Georgia and this Terms of Use, and the application or interpretation hereof will be governed by and construed in accordance with the laws of the State of Georgia, US and the parties irrevocably attorn to the personal and subject matter jurisdiction of the Courts of the State of Georgia.


PRIVACY POLICY

Introduction to Policy. In this Privacy Policy (the "Privacy Policy"), the terms "you", "your" and "Customer" refer to all visitors to the Sports Licensing Solutions website who set up an account (whether a purchase has been made or not) or otherwise use the website. "We" and "our" refer to Sports Licensing Solutions LLC. "Website" refers to www.fanmats.com.

Introduction to Sports Licensing Solutions LLC. We are a provider of mats (the "Products") and provider of reseller programs to further sell and distribute the Products (the "Services").

Information Collected. We receive and store any information you enter on our Website or give us in any other way; for example, the details of your shipping and billing contacts, including names, addresses, telephone numbers and e-mail addresses, and your credit card or banking information (collectively the "Information").

Use of Information. We will use the Information for fulfilment of the Products and to provide the Services. We will use your Information to bill you properly, administer your account, ship the Products, and properly perform the Services. We may also use the Information to communicate with you; for example, to notify you about upcoming developments or news and/or important notices or promotions affecting the Products and Services by way of e-mail. We will take reasonable precautions including use of Secure Sockets Layer (SSL) software to encrypt sensitive financial information (for example, credit card numbers or banking information) or security information.

Sharing of Information with Other Parties. We will not sell, share, rent or disclose in any form personal information from Customers for commercial purposes. We may share certain Information with those who are responsible for handling your account or performing other necessary services that you require. Although we may share sensitive financial information (for example, credit card numbers or banking information) or security information with such parties where necessary and appropriate, we will not share such information with other third parties; except that we may disclose Information when we believe it is appropriate to comply with the law, to enforce or apply the conditions of use of this Website, or to protect the rights, property, or safety of us, our users, or others. This may include exchanging Information with other organizations for protection against fraud and reduction of credit risk. We may aggregate information from Customers (for example, to determine trends and visitor needs) and may present to others some aggregated information that is in no way individually identifiable.

Your Consent. By ordering the Products, applying for or using the Services or by applying for an account you acknowledge that you have read and agree to be bound by all terms and conditions of this Privacy Policy. By submitting your information to us, you evidence your consent to our storing and using the personal information submitted as indicated in this Privacy Policy.

Your Responsibility. Username and password information is e-mailed to you for your record. It is your responsibility to protect against unauthorized use or access to your username and password and to your computer.

Modifications to Policy. We, in our sole discretion, may modify the Privacy Policy from time to time. Please check this page periodically for changes. If you disagree with any of the changes to our Privacy Policy, please do not continue to use the Website. You may also contact us and cancel your account.

Cookies. We may use cookie files to make it easier to for users to access our Website and Services. A cookie is stored on your hard-drive and can contain information, although the only personal information a cookie may contain is information that you yourself provide. A cookie cannot read data from your hard-drive.

Contacting Us. If you have any questions about our Privacy Policy, our website practices, or your personal experience dealing with this web site, you can contact our offices at customerservice@fanmats.com.

 
    Copyright 2017 Sports Licensing Solutions, LLC   sales@fanmats.com
1-800-525-5923